A field guide for RV Lock

One assistant that knows all of RV Lock.

Anyone — support, sales, ops — asks a question in plain English, right inside Slack, and gets the answer from your own files: a lock's warranty terms, a supplier's lead time, last week's sales by channel. We build it with you, one team at a time.

What it is

A smart helper that actually knows your business.

Across RV Lock, every team keeps its own notes and its own files — support has its warranty answers, sales has its listings, the numbers sit in a spreadsheet. Nothing is shared, so the same question gets five different answers. And most orders still run through Amazon, which takes the margin and keeps the customer. We fix the first problem with a single assistant that reads from your own information — and we aim it at the second: helping RV Lock sell more on its own channels.

How we build it

Six steps. One team at a time.

Listen

We spend a couple of weeks with each RV Lock team — support, sales, ops — to learn what they do and what they wish was easier. We also set one simple ground rule: no more pasting company info into personal AI tools.

~ Two weeks

Make the plan

We map out what each team needs and decide one home for all of it — Drive, a private cloud, or your own server. One place, with the right people locked to the right files.

The blueprint

Build each team's folder

We help every team gather the few things that actually matter into their own folder. Everything else stays out. This is what makes the assistant smart — and it keeps growing as we go.

The brain

Put it in Slack — early

As soon as the first folder is ready, the assistant goes into Slack and people start using it — asking a lock's warranty terms, drafting a reply to a supplier, pulling last week's numbers. Real use shows us exactly what to build next — better than any meeting could.

Live fast

Add skills & connect tools

We give each team new abilities — drafting, reporting, lookups — and hook the assistant up to the tools RV Lock already runs on, like Amazon, your store, and your inventory, so the work happens in one place.

Make it useful

Keep building

Every month we add new skills and small helpers as RV Lock grows. The assistant gets better the longer it runs. This is the part that never really ends — and that's the point.

Ongoing

What it costs

One simple monthly fee.

The engagement

$6,000 / month

One flat fee covers everything — the listening, the building, and the ongoing work each month.

That's the whole number. No setup fee, no per-seat charges, no surprise invoices. Software and any hardware are billed separately, at cost.

Why it's worth it

What changes for RV Lock.

You win customers back from Amazon

The assistant powers your own store — listings, content, on-site support — so more buyers come to you directly, and fewer sales and margins get handed to Amazon.

The busywork runs itself

Order updates, review replies, restock alerts, supplier follow-ups — automated. Your team spends its hours on the work that actually grows the business.

Customers feel looked after

Faster, sharper answers on every channel — support in minutes, not days, and right the first time. People notice, and they come back.

You move fast

Ask, get the answer, make the call — today, not next week. No waiting on whoever owns the spreadsheet. Decisions happen at the speed of a Slack message.

You see the whole picture

Sales by channel, what's moving, what's stuck, what support keeps hearing — pulled together in one place. Reporting that took a day takes a sentence.

It compounds

Every month the assistant knows more and does more. The gap between RV Lock and slower competitors widens — quietly, in your favor.