Anyone — support, sales, ops — asks a question in plain English, right inside Slack, and gets the answer from your own files: a lock's warranty terms, a supplier's lead time, last week's sales by channel. We build it with you, one team at a time.
Across RV Lock, every team keeps its own notes and its own files — support has its warranty answers, sales has its listings, the numbers sit in a spreadsheet. Nothing is shared, so the same question gets five different answers. And most orders still run through Amazon, which takes the margin and keeps the customer. We fix the first problem with a single assistant that reads from your own information — and we aim it at the second: helping RV Lock sell more on its own channels.
We spend a couple of weeks with each RV Lock team — support, sales, ops — to learn what they do and what they wish was easier. We also set one simple ground rule: no more pasting company info into personal AI tools.
~ Two weeksWe map out what each team needs and decide one home for all of it — Drive, a private cloud, or your own server. One place, with the right people locked to the right files.
The blueprintWe help every team gather the few things that actually matter into their own folder. Everything else stays out. This is what makes the assistant smart — and it keeps growing as we go.
The brainAs soon as the first folder is ready, the assistant goes into Slack and people start using it — asking a lock's warranty terms, drafting a reply to a supplier, pulling last week's numbers. Real use shows us exactly what to build next — better than any meeting could.
Live fastWe give each team new abilities — drafting, reporting, lookups — and hook the assistant up to the tools RV Lock already runs on, like Amazon, your store, and your inventory, so the work happens in one place.
Make it usefulEvery month we add new skills and small helpers as RV Lock grows. The assistant gets better the longer it runs. This is the part that never really ends — and that's the point.
Ongoing“We don't try to boil the ocean. Each team keeps what matters, the assistant learns it, and we build from there.”
One flat fee covers everything — the listening, the building, and the ongoing work each month.
That's the whole number. No setup fee, no per-seat charges, no surprise invoices. Software and any hardware are billed separately, at cost.
Everyone at RV Lock gets the same straight answer, instead of five different ones.
Support replies, listings, and reports get faster. The answer comes to them.
Private files stay locked to the right people, kept where you choose.
New skills and helpers every month, shaped around how RV Lock actually works.
Ready to begin? Review the engagement and sign — we start the two-week listen the week your name's on the line.
Start the buildQuestions first? jed@cortextconsult.com